Returns & Exchanges
We want you to be obsessed with your new dark delights, but if something isn't quite right, we offer a 30-day return window for most items in their original, unworn condition. Please note that certain items like intimate wear, earrings, and cosmetics are non-returnable for hygiene reasons.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Parcel
Securely pack your items in their original packaging with all tags attached, ensuring you include the generated return slip inside the package.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location or post office.
Await Your Refund
Once our coven receives and inspects your return, we will process your refund or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing